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do 77 collects only the information needed to run your account, process transactions through bKash, Upay and Bank Transfer, and keep your session secure across devices. Access to this platform depends on your local law and eligible regions — and how we handle your data is set out clearly below.
When you open an account on do 77, we collect the details you provide during registration — name, contact information, and the payment identifiers you use to transact through bKash, Upay or Bank Transfer. We also record device type, browser session data and IP address to support account continuity across your phone and desktop. This information is used solely to operate your account, process deposits and withdrawals, detect unusual activity, and respond to support requests. We do not sell your personal data to third parties, and we do not share it with commercial partners for marketing purposes outside of what is disclosed in this policy. Retention periods apply: transaction records are kept as long as your account is active and for a period after closure, consistent with applicable financial record requirements. If you access do 77 from Bangladesh, your use of this platform and the data practices described here are subject to your local law and the eligibility conditions of your region. Where any conflict arises between this policy and local legal requirements, local law takes precedence. We update this policy when our practices change, and the current version is always published at do 77/privacy-policy/.
This policy covers what we collect, why we collect it, and what you can do about it. It does not cover every service you might reach from a link on do 77 — third-party payment processors, game content providers and external sites operate under their own privacy terms. Understanding the boundary between what we control and what we do not is important before you share any information.
Login credentials, session tokens and device identifiers used to keep your account accessible across your phone and browser fall under this policy. We control how these are stored and how long they persist on our systems.
When you deposit or withdraw via bKash, Upay or Bank Transfer, the payment reference and amount are logged in your account record on our side. The payment processor's own privacy terms govern what they retain on their end.
Pages you visit on do 77, game lobby navigation and cookie preferences are recorded to improve site performance and restore your session. You can adjust cookie settings through your browser at any time.
Game studios and external links accessed from the lobby operate independently. Their data collection is not covered by this policy. Check the privacy terms of any third-party service directly before engaging with it.
You have real choices about the data we hold on your account. You can ask us to show you what personal information is linked to your profile, request a correction if any detail is wrong, and ask questions about how a specific piece of data is being used. Requests related to your bKash or Upay payment identifiers — for example, confirming which reference numbers we hold — can also be raised through our support channel. We will acknowledge your request and respond within a reasonable period. If your account is closed, you may ask what data we retain and for how long, and we will explain what our retention schedule requires. These rights exist alongside whatever protections apply under your local law, and exercising them does not affect your ability to access the platform in eligible regions. The practical steps for each action are listed below.
Contact support to request a summary of the personal data held on your account. We will confirm what is stored and the basis on which we hold it.
If your registered name, contact information or wallet reference is incorrect, raise a correction request through the support channel. We will update verified details promptly.
You can ask a specific question about how any piece of your account data is used or shared. We will give you a direct answer, not a generic reply.
After account closure, ask us what data we still hold and why. We will explain the retention period and the reason it applies under our current policy.
If you have a question about this policy, want to exercise a data right or need to report a concern about how your information has been handled, the routes below connect you directly. We only list channels that are published and reachable on do 77 — we do not include hours or response times we cannot verify.
Open the live chat widget on do 77 to raise a privacy question in real time. Use this route if your query involves your active account or a recent wallet transaction.
Send your privacy request or data question to the support email published on the do 77 contact page. Include your registered account reference so we can locate your record quickly.
The Help Centre at do 77 contains published policy articles and account guides. Start there if you want to understand a specific clause before raising a formal request.
Keeping your information accurate and secure is part of how do 77 operates. We apply access controls so that only the systems and staff that need your data to run your account can reach it. Cookies used on do 77 are limited to session management and site performance — no behavioural advertising cookies are set without your consent. Your account password and wallet identifiers are stored in encrypted form; we do not display full payment references in your account dashboard. If you believe your data has been handled incorrectly, the support channel is the right place to raise it.
Personal information collected during registration and wallet transactions is used only for account operation. We do not pass your bKash, Upay or Bank Transfer details to unrelated commercial parties.
Session cookies keep your lobby position and login state intact when you switch between your phone and desktop. You can clear or block cookies through your browser settings at any time.
Encrypted storage protects your login credentials and payment identifiers. If you notice activity on your account you did not initiate, contact support immediately through live chat or the published email.
We retain your account data while your account is active and for a defined period after closure, in line with applicable record-keeping requirements. You can ask about your specific retention period via the support channel.
Real questions from people reading this policy for the first time. If your question is not here, the support channel at do 77 is open for direct enquiries.
We collect the name, contact details and payment identifiers you provide during registration. If you transact via bKash, Upay or Bank Transfer, the payment reference and transaction amount are also recorded in your account log on our systems.
We do not sell your personal data. We share it only with the payment processors and service providers needed to operate your account — for example, the bKash or Bank Transfer infrastructure used to complete your transactions. Each processor operates under its own privacy terms.
Send a data access request through the support email published on do 77, including your registered account reference. We will confirm what personal information is linked to your profile and the basis on which we hold it.
Yes. Raise a correction request through the live chat or support email channel. We will verify the change and update your record. For payment-related identifiers like a bKash number, we may ask for confirmation before updating.
After closure, we retain certain records for a period required by applicable financial record-keeping rules. You can ask us exactly what is kept and for how long by contacting support after your account is closed.
Yes, this policy applies to your account data regardless of where you access the platform. However, your use of do 77 and the rights available to you also depend on your local law and the eligible regions covered by the platform. Where local law conflicts with this policy, local law takes precedence.