Slots / Live
do 77 operates under policies that define how your account, your transactions and your use of this platform are governed. Whether you access via mobile browser or desktop, these terms apply to every session — and your eligibility depends on your local law and the eligible regions we serve.
Our legal framework covers how we collect, store and use information tied to your account activity on this platform. When you open an account, submit a bKash deposit, initiate a Bank Transfer or use Upay for a transaction, the details of that activity fall within the scope of this policy. We do not share your financial information with unrelated third parties, and we retain transaction records only as long as required for account administration and any applicable regulatory obligation. Your access to this platform is conditional on the laws of your local jurisdiction — we do not assert availability in regions where online gaming is restricted. Our policy documents are written in English and are the authoritative version in any dispute. If a translated summary ever conflicts with the original English text, the English version applies. For account-specific questions about your bKash wallet linkage, a Bank Transfer record or a Upay reference number, the relevant policy section and our support route are both accessible from your account settings page. We update these terms when our platform or regulatory obligations change, and we notify you via the registered contact on your account before changes take effect.
Transactions via bKash are recorded against your account wallet and retained per our data policy.
Upay payment references are stored as part of your account transaction history.
Bank Transfer records follow the same retention schedule as all other account transaction data.
Our legal terms apply to everything that happens inside your do 77 account — from account creation through to withdrawal. However, some areas fall outside the direct scope of this policy, and it is important to know the difference before you raise a query. Third-party services that link to or from our platform — including external payment processors or game studios such as Joker, JDB, Microgaming, Pragmatic Play and Spadegaming — operate under their own terms. We cover what happens on our platform; they cover what happens within their own systems.
Creating an account, verifying your identity, logging in and managing account settings all fall within this policy. The rules here govern what we collect and how we use it during those steps.
Deposits and withdrawals — whether via bKash, Upay or Bank Transfer — are governed by this policy in respect of how we record, retain and protect that data on our side.
Game titles available in the lobby, promotional notices and published support documentation are all covered. Their availability is subject to your region and local law at the time of access.
Game studios and external payment processors operate under separate terms. Where our platform links out to a third-party service, that party's own policy applies to the interaction that happens within their system.
You have clear actions available to you under these terms, and we have made them accessible from within your account. If you want to review the data we hold, you can request a summary via our support channel — we will confirm the categories of information on file and the period it covers. If any detail on your account is incorrect — a registered phone number, a linked bKash number or a name field — you can submit a correction request through the account settings page or by contacting support directly. Raising a policy question does not require you to close your account or pause your access. We treat every formal query as a separate process from your normal account activity, so your wallet and transaction history remain accessible while a policy matter is being resolved. Where a request involves deleting or restricting data, we will confirm what is technically possible within our legal retention obligations before acting.
Request a summary of the account data we hold by contacting our support route; we confirm data categories and the retention period for each.
Submit a correction for a wrong phone number, bKash reference or name field through your account settings or directly via the support channel.
Send a formal query through support without affecting your account access. Policy queries are handled as a separate process from your wallet and active sessions.
Ask us to delete or restrict specific data. We confirm what is possible within applicable retention obligations before processing the request.
For any question about how this policy applies to your account, three contact paths are available to you. Use the route that is most convenient given your device and situation. We respond through the same channel you use to reach us, so keep that conversation thread open after you make contact.
Open the chat widget from any page while signed in. This is the quickest way to ask a policy question or flag an account detail that needs correcting.
Send a written query to our support address published in the site footer. Use this route for formal requests — data summaries, correction submissions or deletion queries — where a written record is useful.
The help section inside your account contains published policy references and a direct form for submitting structured requests. Accessible from any device once you are signed in.
Our policy commitments are operational, not decorative. Each item below reflects a specific practice in how we run account security, data handling and policy change management on this platform. If any of these directly affects a question you have about your account, the support routes in the previous section are the right place to start.
We collect only the account and transaction data needed to operate your account — including linked payment methods like bKash or Bank Transfer. We do not sell account data, and third-party access is limited to what is required for transaction processing.
Our platform uses session cookies to keep you signed in across your browsing session on mobile or desktop. You can manage cookie preferences through your browser settings, though some site functions depend on session cookies being active.
Access to your account is protected through your registered credentials. If you believe your account has been accessed without your knowledge, contact support immediately via live chat so we can review the session record and act on it.
When we update these terms, we publish the effective date and notify you via your registered contact before the changes apply. The current version is always the one published on this page.
These are the questions we get most often about how our legal terms work in practice. If your question is not here, use the support routes listed on this page.
Your eligibility to use this platform depends on the laws of your local jurisdiction and whether you are in an eligible region. This policy applies to your account activity where access is permitted. We do not assert availability in restricted regions.
We hold the registration details you provided, your login history, and transaction records for payments made through bKash, Upay or Bank Transfer. You can request a summary of this through our support channel at any time.
Open the account settings page and locate the field that needs updating, or contact support directly. For linked payment details such as a bKash number, our support team will guide you through the verification steps required before making the change.
Yes. Submit a deletion request via our email support route or through the account help page. We will confirm which data categories can be removed and which must be retained under applicable legal retention obligations before proceeding.
Closing your account ends active access, but transaction and identity records are retained for the period required under our legal obligations. We confirm the retention period when you make a closure request so you know exactly what applies.
Use our email support address published in the site footer for formal written queries. This route creates a written record of your request and our response, which is useful for correction, restriction and deletion matters.